PCG Care Solutions has been delivering award-winning web-based solutions across health and social care since 2008.

About PCG Care Solutions

PCG Care Solutions has been delivering award-winning web-based solutions across health and social care since 2008, helping organisations meet the challenges of Personalisation, the Care Act, Children and Families Act and NHS Direct Payments Regulations.

Born out of the acquisition of the shop4support platform in 2014, our solutions help organisations empower and enable people to be more independent, allow choice and control and improve people’s overall wellbeing. Our solutions help to build more connected, resilient and integrated communities.

Our platform is used by citizens, public bodies, not-for-profits, providers and brokers and includes:

  • Information and advice
  • Assessments and screening
  • Support planning
  • Brokerage
  • Personal budget and personal health budget management
  • Review
  • Care Accounts
  • Local Offer for SEND
  • Fully transactional eMarketplace




We have invested heavily in building our expertise in both the social care and health sectors bringing innovation to our clients.



Our origins lie in the personalisation agenda and we remain fully committed and focused on our vision of creating choice and providing control to people. Unlike some of our competitors, we are specialists in this area – we're not simply a case management system provider extending its offer, nor are we a website development company that 'does a bit of social care'.


Deep functionality

Our solutions are much more than the websites and resource directories offered by other software providers. Powerful catalogue management and eCommerce functionality means that all of our solutions can handle the entire process from initial information and advice through to purchase-to-pay of complex services and management of ANY type of personal budget.



Our solutions are currently utilised by 18 local authorities and 800 providers, with in excess of 7,500 different products and services available to buy, culminating in over £4m of transactions being processed every month.

National Reach

National reach

Whilst clients have their own 'local' sites, these all run from one common platform. This means that individuals can search in other areas, providers have one universal system and public bodies can collaborate and integrate easily beyond traditional geographical and funding boundaries.

Managed Service

Managed service

All of our solutions come with our highly innovative fully managed service included. This five star, gold standard of customer service removes all the hassle for clients and users alike, and is unique within the sector. Put simply, we do whatever it takes to "make it work".



PCG Care Solutions: Creating Choice. Providing Control.

All of our solutions can be accessed via G-Cloud 6.